Saturday afternoon I noticed a man walking past our windows facing the backyard. He had no insignia on his clothing. He carried an orange cable. I saw that he had parked a black car in front of my house that had no markings of any kind.
He went to the "utilities" boxes in the berm separating us from the backyards of the next block of condos. He used a trenching tool to bury the Xfinity line from my next-door-neighbor's condo.
Shortly after, when my husband turned on the television to watch a sporting event, we had no cable connection thus we had no TV. (Since we have a smart TV, he discovered later he could watch a few things on YouTube.) I picked up the phone to call to report the problem and there was no dial tone, and it said no line on the phone window.
Using a cell phone, we left a message to be passed on to the maintenance staff. Being a weekend, one has to go through the healthcare staff. We heard nothing back. Sunday night my husband emailed a message to the lady who oversees the maintenance requests. We heard from her this morning (Monday) that the request had been passed on.
About 9 a.m. this morning two workers tried fixing the cut lines. It took them over 5 hours to restore the landline phone service to our condo quadplex. Around 3 p.m. they restored our television connection. We seem to be the only unit in the quadplex that lost TV service.
This morning when my husband tried to view some news on the computer and check email, he could not. We had no internet connection. Since we had internet all yesterday, I guessed this was not related to the other problems but coincidental. I called my provider KC Connect this morning.
The retirement community worker was standing in our living room making sure our TV was OK when a truck from KC Connect arrived. Turns out the line going into our condo had been chewed through by an animal. It didn't take very long for the two internet company men to fix it.
Finally, we are back to normal: we can view television, use the internet, and use the landline telephone. Feels good to be connected to the modern world once again in our routine way. We did check email on cell phones so we were not totally cut off.
Our home technology stopping at the same time. Made for a quiet weekend. I did get caught up on some magazine reading. Modern technology is great until it stops working, and you realize how much you use it.
